AI evaluates evidence strength and recommends whether to fight or accept the chargeback.
ORD-44821 — DELIVERED, strong evidence (expected: SUBMIT)
UPS delivered Mar 4. Customer emailed about returns, not non-receipt. AVS/CVV match, 3 prior orders.
ORD-55902 — RETURNED TO SENDER, no delivery (expected: ABANDON)
Package returned to sender, never delivered. No customer service contact. First-time buyer.
ORD-61234 — Delivered but IP country mismatch (expected: REVIEW MANUALLY)
FedEx delivered but IP mismatch flagged. No 3DS auth, no device fingerprint. Ambiguous fraud signals.